Description
This 80‐hour course prepares participants to take the state exam for Residential Care Facility for the Elderly Administrator Certification.
This online portion satisfies 20 hours of the RCFE Initial Certification Training.
A $25 certificate processing fee will be assessed for students who do not complete the RCFE Initial Certification Training Program Online Component prior to the fourth day of the course. Online Component training may not be done on the same day as classroom/livestream training, as CCLD does not permit over 10 hours of training per 24-hour period.
Initial Certification Training Program registration can be fully or partially rescheduled as a one-time courtesy if requested at least one week in advance of the start of class. This one-time courtesy does not apply to students who do not attend class without calling ahead of time. A $50 fee will be assessed each time a student reschedules after the one-time courtesy or who do not attend class after rescheduled.
Objectives
Laws and Regulations (8 hours)
- Student will identify, describe and list three licensing requirements in Title 22 relative to RCFE
- Student will complete an incident report and indicate disposition
- Student will describe the difference between type A, type B and type C citations
- Student will identify and describe necessary actions for appealing a citation
- Student will define confidentiality and penalties if confidentiality is breached
- Student will describe procedure for reporting abuse
- Student will outline the difference between waivers, exceptions and exemptions
- Student will demonstrate ability to document resident progress using objective notation
Business Operations (6 hours)
- Student will list the three core values at the core of this training program.
- Student will identify pertinent labor laws for residential services
- Student will define the term “risk management” and identify ways to reduce risk of litigation or administrative action
- Student will identify requirements for workers’ compensation, liability and other insurance
- Student will outline 3 ways to market program services
- Student will list four aspects of an internal quality assurance plan
- Student will identify components of an emergency disaster plan
Management and Supervision of Staff (6 hours)
- Student will list desirable skills for residential staff
- Student will list best practices for recruiting and hiring staff
- Student will identify necessary documentation for terminating staff
- Student will identify four ways to avoid the possibility of liability for wrongful termination
- Student will articulate staffing requirements
- Student will identify two ways to improve the participation of staff in the business operation
- Student will demonstrate two ways to motivate employees to be most productive
- Student will identify three barriers to effective communication
- Student will outline topics for personnel manual or handbook
- Student will identify four fundamental skills of supervision
- Student will identify four components of active listening
Psychosocial Needs of Residents (7 hours)
- Student will outline family dynamics relative to aging family member requiring residential care
- Student will identify strategies that promote development of relationships and friendships
- Student will list two examples of respecting cultural background of residents
- Student will identify issues of depression and anxiety in elders
- Student will develop a plan for appropriate activities given psychosocial characteristics of various residents
- Student will describe sexuality issues for elders
- Student will outline four positive outcomes for engaging in leisure activities
- Student will identify the stages of grief based on work of Elizabeth Kubler-Ross
Use of Community and Support Services (2 hours)
- Given information about the likes, dislikes, and diagnostic background of a resident, student will develop a comprehensive list of activities using community resources
- Student will outline the responsibility of Adult Protective Services and the Ombudsman service
- Student will demonstrate understanding of funding for medication and health care
Physical Needs of Residents (8 hours)
- Student will write a menu for a full day which incorporates recommended daily servings
- Student will define licensing requirement regarding nutrition
- Student will develop a daily exercise plan for residents
- Student will list two ways to promote effective tooth and gum care
- Student will outline means to provide aid to people in daily living skills
- Student will describe health issues common in elder population
- Student will identify issues about bathing in residential care.
Medication (8 hours)
- Student will outline licensing requirements relative to medication management
- Student will demonstrate procedure for receiving, recording and storing prescription medications
- Student will describe required procedure for destroying medication
- Student will list the six “rights” of medication management
- Student will demonstrate ability to document assistance with self administration of medication
- Student will outline questions to ask physician about prescription medication
- Students will identify how to find side effect and contraindication information
Admission, Retention and Assessment Procedure (10 hours)
- Student will list two ways to assess potential residents’ skills and abilities
- Student will identify parts of the needs and services plan
- Student will outline what is required in an admission agreement
- Student will list two reasons why a person could not be accepted or retained in facility
- Student will outline conditions for eviction or relocation of resident
- Student will identify the responsibilities and expectations of referral agencies
- Student will develop plan for resident handbook
- Student will outline prohibited health conditions
- Student will identify the role of staff as observers based on regulation
Alzheimer’s and Dementia (8 hours)
- Student will list two causes of dementia
- Student will outline assessment process and define dementia
- Student will describe potential behaviors which may be exhibited by residents with Alzheimer’s
- Student will list tips for communicating with a person with dementia
- Student will describe the connection between communication and behavior in residents with dementia
- Student will list tips for managing challenging behavior in a person with dementia
- Student will outline physical plant modifications that will enhance the experience of the resident with dementia
- Student will outline activities of daily living (ADLs) affected by dementia
- Student will list two ways that music can enhance the life of a person with dementia
Residents’ Rights (4 hours)
- Student will define ten personal rights of consumers and develop a plan to communicate rights
- Students will identify issues an evaluator might see that violate personal rights.
- Students will identify issues that can become challenging, in terms of personal rights
Cultural Competency and Sensitivity to Aging LGBT Community (1 hours)
- Students will identify health needs and issues of LGBTQ elders
- Students will leave with a plan for addressing LGBTQ issues in their communities
Managing the Physical Environment (4 hours)
- Student will identify health and safety considerations in a RCFE
- Student will demonstrate understanding of the difference between R2 and R3.1 occupancy
- Student will visit a facility and review for physician environment, accommodations, and health and safety considerations
Postural Supports, Restricted Health Conditions and Hospice Care (8 hours)
- Student will identify accepted and non-allowable supports in residential care.
- Student will identify two restricted health conditions and outline specifics for care for each condition
- Student will outline the difference between hospice care and palliative care.
- Student will outline requirements to provide hospice services in residential care
- Student will define bedridden and non-ambulatory
- Student will identify cultural issues related to death and dying
- Student will articulate the meaning of a POLST form
Course Refund and Exchange Policies
A La Carte Self-Paced Online CEU Courses
Individually purchased self-paced courses expire 1 year from the date of purchase. If a purchased course does not meet your training needs, you may request a full refund (minus 15% for transaction fees) or course exchange within 30 days from the date of purchase, as long as the course content has not been completed.
To ensure you’re happy with your choice, we recommend reviewing the course content before starting. If you have questions, or would like to verify course information, please call our office before making a purchase. Unfortunately, refunds and course exchanges are not available after the course content is complete, regardless of the status of the exam, affidavit and evaluation.
A La Carte Livestream or In-Person CEU Courses
If an individually purchased Livestream or In-Person course does not meet your training needs, you may request a full refund (minus 15% for transaction fees) or course exchange within 30 days from the date purchased and prior to attending the course.
Packages (Formula 40, All-Access Online Catalog, Staff Training or Home Care Training Bundles)
If a purchased package does not meet your training needs, you may request a refund (minus 15% for transaction fees) within 30 days from the date of purchase, as long as you have not completed more than 2 courses of any kind. If you have completed more than 2 courses, we will be unable to issue a refund.
Expired Self-Paced Courses
After 1 year from the date of purchase, if your classes have expired and you have not completed a course, we will not be able to issue a refund. We may extend your classes for up to 1 month, one time only, if requested. If the extension has completed and courses are not completed, they will be removed from the account.
Courses that have been partially completed will expire automatically but will not be removed from the account. Please contact our office if you require an extension.
Refunds for Classes Cancelled by Community Training Connection
We reserve the right to cancel any in-person or livestream classes due to low enrollment or other unforeseen circumstances. If we cancel your in-person or livestream class, we will contact you to reschedule your course with the utmost flexibility possible. If we cannot reschedule you, a full refund (minus 15% for transaction fees) will be issued.
Student-initiated Cancellations for Livestream or In-Person Training
Formula 40 Package Holders
Students may call to cancel or reschedule any Livestream or In-Person class 24 hours before the scheduled date to allow other students the opportunity to take the class. Students will not be charged cancellation fees.
A La Carte CEU Course Purchases
Students may call to cancel or reschedule any Livestream or In-Person class 24 hours before the scheduled date to allow other students the opportunity to take the class. Students will not be charged cancellation fees. Enrollment in individually purchased training may be transferred to another person at the original purchasers request.
If the original course registration only included a portion of the class day, any transfers that alter the scheduled training may be subject to additional payment.
If rescheduling isn’t possible and you have not started the Livestream or In-Person training, you can request a refund. However, if approved, a 15% processing fee will be deducted from your original payment to cover transaction costs.
Initial Certification Course Purchases
Students may call to cancel or reschedule any Initial Certification training 24 hours before the scheduled date to allow other students the opportunity to take the class. Students will not be charged cancellation fees. Enrollment may be transferred to another person at the original purchasers request.
We understand that unforeseen circumstances may arise that prevent you from attending one of our Initial Certification courses. There is a one-time courtesy free reschedule per person, per initial – as long as rescheduling is requested before the first day of class. This one-time courtesy does not apply to no-calls/no-shows or those who attempt to reschedule after classes begin. Beyond this point, a fee of $50 will be applied.
If rescheduling isn’t possible and you have not started the Livestream or In-Person training, you can request a refund. However, if approved, a 15% processing fee will be deducted from your original payment to cover transaction costs.
YOUR RESPONSIBILITIES
At Community Training Connection we do our best to advise clients on the renewal process, but the ultimate responsibility for the fulfillment of all CCLD requirements belongs to the applicant. The application for renewal can be found by clicking here. Please be sure to read it in its entirety before submitting your application. Community Training Connection is happy to answer questions regarding the application, but the final responsibility is yours. Incomplete or incorrect applications may be subject to fines from CCLD. Here are some questions to ask yourself:
- Did I take the right course? Make sure that you choose courses that are approved for your certificate type. If you are not sure, please ask us.
- Did I take the right topics? Licensing mandates the completion of certain topics. These requirements vary by certificate type.
- Did I take enough training?
- Did I complete the correct form(s) and answer all questions?
- Did I include my application fee?
- Do I have all of my Certificates?
Be sure to begin your training early enough to complete it before your application is due. We strongly recommend building in some extra time in case there is a delay, such as missing a scheduled class. Community Training Connection is not responsible for late applications.
Certificates are issued directly to students either physically or digitally. It is the student's responsibility to collect these for submission. A $25 fee may apply to students who require us to re-create their certificates (Per request, not per certificate).
Our very helpful staff will be happy to answer any questions you have about your training. Please give us a call at 818-885-1972. If we are unable to answer your question, we will do our best to find an answer.
PRIVACY POLICY
Community Training Connection, Inc. is dedicated to safeguarding your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable.
Community Training Connection, Inc. does not sell, trade, or rent your personal information to others.
Community Training Connection, Inc. takes precautions to protect your information. We protect information submitted through our web services both online and offline.
By agreeing to these terms you are also agreeing to receive automated confirmations via call, or email.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.
Please review our full policies, terms, and conditions by clicking here, then choose 'Accept' to proceed.
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