8:00am - 6:30pm No More Errors - Leveling Up Your Medication Safety (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course offers an overview of common medication errors, their root causes, and effective strategies to minimize risk. Participants will learn about frequent types of errors and explore ways to prevent them. The goal is to improve medication safety, increase staff accountability, and support better health outcomes for our residents. Regulations: Keeping Your Cool with Title 22 (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This 3-hour course focuses on the laws, regulations, policies, and procedural standards of Title 22. We’ll cover key topics such as facility licensure, the physical environment, marketing, and the acceptance and retention of residents. It also addresses staffing, including employment law, training, and best practices for staff retention. Traumatic Brain Injury: Caring with Knowledge and Confidence (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This two‐hour provides a comprehensive overview of Traumatic Brain Injury (TBI), designed for caregivers and administrators in residential care community settings. Participants will gain the knowledge needed to recognize and effectively support individuals living with TBI. Read more
8:00am - 6:30pm Medications: The SMART Approach (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course will cover Title 22 regulations regarding medication assistance to meet requirements and best practices. This course will prepare participants from all residential facility types on those requirements. Can also be used by live-in staff to prepare to assist with the self-administration of medications in a residential care facility. The course will also review training methods so participants can train others. Digging Deeper into Infectious Diseases (HIV, AIDS and TB) (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This five-hour updated course provides the most current information on HIV, AIDS, and TB necessary for ARF administrators and is also relevant for GH, STRTP, and RCFE administrators. The content includes hepatitis, MRSA, and other common infectious diseases in residential care. While the state requirements focus on client issues, this course also addresses employee concerns. Read more
8:00am - 6:30pm Person-Centered Principles in Action (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 4-hour course provides a foundational understanding of person-centered awareness and its application in supporting individuals with developmental differences and the elderly in community settings. We will explore the principles behind HCBS, the impact of language and assumptions, and practical strategies for promoting choice, empowerment, and self actualization. Learn to move beyond traditional models to create truly person-centered support that honors individual needs and goals. Dementia Regulations: What You Need to Know! (4 CEUs) (This Course is ONLY approved for Regulations) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home / STRTP National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course focuses on topics such as new forms from licensing, a new medical assessment tool, and the qualifications of medical professionals who can perform assessments. It also emphasizes understanding and documenting behavioral expressions, with a focus on the idea that "all behavior is communication". The curriculum includes discussions on facility requirements, staff training, reporting procedures for elopement, planned activities, and advertising regulations. Dementia: Smart Support (2 CEUs) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This course focuses on effective communication techniques and creating a dementia-friendly environment to support those living with dementia. Participants will explore the challenges dementia presents to communication and learn practical strategies for improving interaction and socialization. The course also covers how the environment can support comfort and engagement, and addresses common issues like depression, sleep disturbances, delusions, and hallucinations, with strategies for care and support. By the end of the course, participants will be equipped to enhance the quality of life for people living with dementia through compassionate communication and an understanding of their unique needs. Read more
4:30pm - 8:30pm Managing Challenging Behaviors - Navigating Difficult Behaviors (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four-hour course is designed to help participants manage difficult behaviors in various settings. It covers identifying difficult behaviors and associated issues, developing tips for handling these behaviors, applying concepts of grieving, identifying difficult behaviors of residents, and managing them effectively. The ABCs of behavior and teaching techniques for problem-solving and behavior management for staff are also covered. Participants will gain a better understanding of how to manage difficult behaviors and create positive outcomes. Read more
8:00am - 6:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives. Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings. From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more
8:00am - 6:30pm Behavior Speaks Louder Than Words (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff. Diversity and Cultural Competence (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013). Regulations: A Visit from Your LPA (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two‐hour course outlines how to be prepared for a visit from your Licensing Program Analyst. Topics include frequency and potential reasons for a visit, what tools the analyst will use, accommodations you are required to provide for the inspection, and potential outcomes. Also discussed will be what constitutes a serious deficiency, the most commonly cited deficiencies, and citations. When, how, and if an appeal is appropriate will be discussed. Participants will leave with a plan for achieving “substantial compliance.” Read more
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