Welcome to Community Training Connection!

8:00am - 12:00pm Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings. Read more

4:30pm - 8:30pm Evening Class!   Restricted and Prohibited Conditions and Postural Supports (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This two‐hour course identifies conditions that are either restricted or prohibited in residential care, as well as appropriate conditions for the use of postural supports. Requirements for retaining residents with restricted conditions or postural supports will be reviewed.   Regulations: Mandated Reporting and Documenting Incidents (2 CEUs) 6:30pm - 8:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two‐hour course outlines the requirements of reporting to CCLD when the unexpected occurs. From the duties of a mandated reporter to accidents, disasters, outbreaks, and more, this course teaches the participant how to avoid fines by properly documenting and reporting the unforeseen. Read more

8:00am - 6:30pm   Behavior Speaks Louder Than Words (5 CEUs) 8:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) 1:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Ready for an Inspection? (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course provides a roadmap for navigating inspections by your Licensing Program Analyst (LPA) with confidence. We move beyond basic compliance to explore the frequency and logic behind unannounced visits, the specific CARE tools used by analysts, and your legal requirements during an inspection. Participants will master the nuances of Type A, B, and C deficiencies, learn how to effectively appeal citations, and walk away with a concrete strategy for achieving and maintaining "substantial compliance". Read more

4:30pm - 8:30pm Activities and Resident Engagement (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 4-hour course will review regulatory requirements on activities and staffing and provide tools for providers to expand their activities program options. Read more

8:00am - 6:30pm   Food Service by the Numbers (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 4-hour course equips students with the knowledge and skills to ensure that the meals they are serving are safe, delicious, and meet the nutritional needs of their residents. This course covers regulations and budgeting, food safety practices and meal planning principles, modified and supplemental diets, the four pillars of food safety, and common food safety myths. We will also explore the science behind foodborne illnesses and identify common risks.   Emergency and Disaster Preparedness (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage.   Budgeting and Financial Management for Success (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No Group Home/STRTP This course covers the essential financial operations required to run an Adult Residential Facility (ARF) or a Residential Care Facility for the Elderly (RCFE). Participants will review the two primary components of facility fiscal management: revenue sources and expense tracking. The curriculum covers how to identify additional service fees, calculate the true cost of 24/7 staffing (including payroll taxes), and plan for fluctuations in resident capacity. The session includes a practical workshop where students practice completing the LIC 401 Monthly Operating Statement, a required document for state regulatory compliance. Read more

8:30am - 5:00pm Alzheimer’s Disease & Dementia Care (ADDC) Seminar – Hosted by Community Training Connection, a subsidiary of NCCDP (7 CEUs) If you are currently a Formula 40 member, please call for a discount. Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) Don’t just meet the minimum requirements for dementia education—exceed them. Community Training Connection is proud to host the official National Council of Certified Dementia Practitioners (NCCDP) curriculum. This offering is an expert-led event designed to elevate skills and inspire meaningful improvements in memory care. This course is essential for individuals seeking the Certified Dementia Practitioner (CDP®) designation. Our trainers have extensive real-world experience in long-term care, equipping participants with practical strategies they can apply right away to improve care. Course Highlights: Behavioral Management: Strategies for paranoia, hallucinations, wandering, and hoarding. Daily Care Excellence: Techniques for nutrition, dressing, and pain management. Communication & Empathy: Tools to reduce caregiver stress and foster patient dignity. Cultural Competence: Addressing diversity and spiritual care in the dementia journey.   Training Schedule: 8:30am - 10:30am Modules 1-2 10:30am - 10:45am Break 10:45am - 12:00pm Modules 3-6 (start) 12:00pm - 1:00pm Lunch 1:00pm - 1:30pm Modules 3-6 (finish) 1:30pm - 1:45pm Break 1:45pm - 2:45pm Modules 7-8 2:45pm - 3:00pm Break 3:00pm - 5:00pm Modules 9-12 Read more