Welcome to Community Training Connection!

8:00am - 6:30pm Behavior Speaks Louder Than Words (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Ready for an Inspection? (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course provides a roadmap for navigating inspections by your Licensing Program Analyst (LPA) with confidence. We move beyond basic compliance to explore the frequency and logic behind unannounced visits, the specific CARE tools used by analysts, and your legal requirements during an inspection. Participants will master the nuances of Type A, B, and C deficiencies, learn how to effectively appeal citations, and walk away with a concrete strategy for achieving and maintaining "substantial compliance". Read more

Evening Class! 4:30pm - 8:30pm Emergency and Disaster Preparedness (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage. Read more

8:00am - 6:30pm Laughing All the Way to the Bank: How to Keep Your Workforce Happy (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) No BRN This four-hour class will review the literature regarding positive work environments and the importance of laughter and humor. Through lectures, discussions, and activities, participants will develop an appreciation for the science behind laughter and the importance of creating workplaces that encourage employees to enjoy their work. Material will also be discussed about the importance of laughter in dealing with elders and people with disabling conditions, as it affects the types of activities planned and developed for that population.   Dementia: Engaging Activities (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This two-hour course is a new way to look at activities and how to create an activity program that provides meaning and growth for individuals with dementia. Too often, activity programs focus on fixing deficits and are called therapeutic interventions. The focus must be on the interests of the individual to provide meaningful and engaging activities and to provide truly person-centered activities.   Regulations: Residents' Personal Rights (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This course provides participants with the knowledge and ability to understand and apply the daily practice of ensuring Residents' Rights. This course is based on the client rights under the Lanterman Act passed in 1969 and CDSS Title 22.   Preparing for the Holidays (2 CEUs) Approved for: Adult Residential Facility (36148) Residential Care for the Elderly (36149) Group Home (36150) STRTP (36151) Accepted by the Board of Registered Nurses The holidays are difficult for all of us, but they pose a particular challenge in residential care.  Administrators have to navigate increased demands on their time, family dynamics, resident psychosocial needs, staff days off, and their stress! This course provides tips and tricks to make even the most stressful holidays fun and memorable for everyone. Read more

4:30pm - 8:30pm Regulations: Risk Management and Insurance Issues (4 CEUs) Approved for: Adult Residential Facility Residential Care for Elderly Group Home STRTP  This four‐hour course helps administrators identify risks in their facilities through staff training, choosing levels of insurance coverage, regulatory compliance, and documentation. Read more

8:00am - 6:30pm Dementia: Strategies for Person Centered Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four-hour course is designed specifically for those working in residential care settings with individuals living with dementia. We’ll focus on person-centered care strategies tailored to promote dignity, independence, and meaningful engagement within these environments. Participants will gain a deep understanding of dementia, regulatory updates relevant to residential care, and practical approaches to enhance the quality of life for residents affected by dementia.   End of Life Issues (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course covers issues for administrators who may deal with residents at the end of life. Students will have an opportunity to look at their issues about death, dying, grieving, and coping. Because of the increased life span of individuals with developmental disabilities, those operating adult homes will find information helpful for all levels of staff.   Restricted and Prohibited Conditions and Postural Supports (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This two‐hour course identifies conditions that are either restricted or prohibited in residential care, as well as appropriate conditions for the use of postural supports. Requirements for retaining residents with restricted conditions or postural supports will be reviewed. Read more

8:00am - 6:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more