Welcome to Community Training Connection!

8:00am - 6:30pm   Planning Your Resident's Care (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   Regulations: Your Residents' Right to Vote (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facility Residential Care for Elderly This two‐hour course is designed to help administrators support their residents as they overcome the many barriers to voting experienced by individuals with disabilities. This course reviews the rights of residents to vote, the history of voting rights for individuals with disabilities, and ways to ensure that residents are able to cast their votes. Read more

4:30pm - 8:30pm Evening Class!   Regulations: Risk Management and Insurance Issues (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This four‐hour course helps administrators identify risks in their facilities through staff training, choosing levels of insurance coverage, regulatory compliance, and documentation. Read more

8:00am - 6:30pm   Behavior Speaks Louder Than Words (5 CEUs) 8:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) 1:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Ready for an Inspection? (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course provides a roadmap for navigating inspections by your Licensing Program Analyst (LPA) with confidence. We move beyond basic compliance to explore the frequency and logic behind unannounced visits, the specific CARE tools used by analysts, and your legal requirements during an inspection. Participants will master the nuances of Type A, B, and C deficiencies, learn how to effectively appeal citations, and walk away with a concrete strategy for achieving and maintaining "substantial compliance". Read more

4:30pm - 8:30pm Evening Class!   Dementia: Strategies for Person Centered Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four-hour course is designed specifically for those working in residential care settings with individuals living with dementia. We’ll focus on person-centered care strategies tailored to promote dignity, independence, and meaningful engagement within these environments. Participants will gain a deep understanding of dementia, regulatory updates relevant to residential care, and practical approaches to enhance the quality of life for residents affected by dementia. Read more

8:00am - 6:30pm   Leadership in Action: Workplace Culture and Care (2 CEUs) 8:00am - 10:00am Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course explores how leadership quality directly shapes staff performance, care culture, and resident well-being. Participants will examine how leadership tone influences stress, accountability, morale, and safety, with practical strategies to lead with clarity, confidence, and compassion.   Evictions: How to Get Them Right (Regulations) (3 CEUs) 10:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No Group Home/STRTP This course provides an overview of eviction standards and policies. We’ll explore the proper procedures for issuing eviction notices, including the necessary documentation and legal requirements. Additionally, we’ll examine the six specific reasons that justify eviction under the law, such as non-payment of rent or lease violations. The course also details the different eviction timelines, including three-day, 30-day, and 60-day notices, explaining the circumstances and legal procedures associated with each.   Budgeting and Financial Management for Success (2 CEUs) 1:30pm - 3:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No Group Home/STRTP This course covers the essential financial operations required to run an Adult Residential Facility (ARF) or a Residential Care Facility for the Elderly (RCFE). Participants will review the two primary components of facility fiscal management: revenue sources and expense tracking. The curriculum covers how to identify additional service fees, calculate the true cost of 24/7 staffing (including payroll taxes), and plan for fluctuations in resident capacity. The session includes a practical workshop where students practice completing the LIC 401 Monthly Operating Statement, a required document for state regulatory compliance.   Dementia: Activities of Daily Living (3 CEUs) 3:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 3-hour course describes the struggles with activities of daily living experienced by individuals with dementia. Includes mobility and transfers, feeding and eating, bathing, grooming, dressing, toileting, and instrumental activities of daily living. Read more

8:00am - 6:30pm   Food Service by the Numbers (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 4-hour course equips students with the knowledge and skills to ensure that the meals they are serving are safe, delicious, and meet the nutritional needs of their residents. This course covers regulations and budgeting, food safety practices and meal planning principles, modified and supplemental diets, the four pillars of food safety, and common food safety myths. We will also explore the science behind foodborne illnesses and identify common risks.   Emergency and Disaster Preparedness (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage.   Inclusive Care: LGBTQIA+ Issues in Residential Settings (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This two-hour interactive course equips administrators with the knowledge and tools to create inclusive, affirming environments for LGBTQIA+ residents. Participants will explore the unique challenges faced by LGBTQIA+ individuals in licensed residential care, including legal protections, health disparities, and social isolation. Through engaging discussions, real-world case studies, and legal insights, attendees will learn how to address discrimination, respect diverse identities, and implement culturally competent practices. This course empowers caregivers to support LGBTQIA+ residents with dignity, respect, and compassion by fostering understanding and acceptance. Read more