Welcome to Community Training Connection!

See our full list of courses below. You can filter by category or search by keyword to narrow your results. Please note, Livestream and In-Person Training can both be found under the 'Classroom Training' category.

Getting Started

8:00am - 6:30pm Food Service by the Numbers (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 4-hour course equips students with the knowledge and skills to ensure that the meals they are serving are safe, delicious, and meet the nutritional needs of their residents. This course covers regulations and budgeting, food safety practices and meal planning principles, modified and supplemental diets, the four pillars of food safety, and common food safety myths. We will also explore the science behind foodborne illnesses and identify common risks.   Emergency and Disaster Preparedness (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage.   Inclusive Care: LGBTQIA+ Issues in Residential Settings (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This two-hour interactive course equips administrators with the knowledge and tools to create inclusive, affirming environments for LGBTQIA+ residents. Participants will explore the unique challenges faced by LGBTQIA+ individuals in licensed residential care, including legal protections, health disparities, and social isolation. Through engaging discussions, real-world case studies, and legal insights, attendees will learn how to address discrimination, respect diverse identities, and implement culturally competent practices. This course empowers caregivers to support LGBTQIA+ residents with dignity, respect, and compassion by fostering understanding and acceptance. Read more

4:30pm - 8:30pm Activities and Resident Engagement (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 4-hour course will review regulatory requirements on activities and staffing and provide tools for providers to expand their activities program options. Read more

8:00am - 1:00pm No More Errors - Leveling Up Your Medication Safety (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course offers an overview of common medication errors, their root causes, and effective strategies to minimize risk. Participants will learn about frequent types of errors and explore ways to prevent them. The goal is to improve medication safety, increase staff accountability, and support better health outcomes for our residents. Read more

8:00am - 6:30pm Laughing All the Way to the Bank: How to Keep Your Workforce Happy (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) No BRN This four-hour class will review the literature regarding positive work environments and the importance of laughter and humor. Through lectures, discussions, and activities, participants will develop an appreciation for the science behind laughter and the importance of creating workplaces that encourage employees to enjoy their work. Material will also be discussed about the importance of laughter in dealing with elders and people with disabling conditions, as it affects the types of activities planned and developed for that population.   Dementia: Engaging Activities (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This two-hour course is a new way to look at activities and how to create an activity program that provides meaning and growth for individuals with dementia. Too often, activity programs focus on fixing deficits and are called therapeutic interventions. The focus must be on the interests of the individual to provide meaningful and engaging activities and to provide truly person-centered activities.   Regulations: Residents' Personal Rights (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This course provides participants with the knowledge and ability to understand and apply the daily practice of ensuring Residents' Rights. This course is based on the client rights under the Lanterman Act passed in 1969 and CDSS Title 22.   Infection Control in Residential Care (2 CEUs) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home/STRTP Accepted by the Board of Registered Nurses Residents and staff in long-term care facilities are at higher risk of infection than the average population. Infections acquired in healthcare settings account for more than 380,000 deaths annually. Infections add to health care costs, increase hospitalizations, and lead to diminished quality of life for residents. Infection control is one of the primary goals of care in a residential facility. This two-hour course reviews the regulatory requirements for infection prevention and the role of the Infection Control Lead. Read more

8:00am - 6:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more

8:00am - 6:30pm Behavior Speaks Louder Than Words (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Your Residents' Right to Vote (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No Group Home / STRTP This two‐hour course is designed to help administrators support their residents as they overcome the many barriers to voting experienced by individuals with disabilities. This course reviews the rights of residents to vote, the history of voting rights for individuals with disabilities, and ways to ensure that residents are able to cast their votes. Read more

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