Welcome to Community Training Connection!

See our full list of courses below. You can filter by category or search by keyword to narrow your results. Please note, Livestream and In-Person Training can both be found under the 'Classroom Training' category.

Getting Started

8:00am - 6:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more

8:00am - 6:30pm Behavior Speaks Louder Than Words (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: A Visit from Your LPA (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two‐hour course outlines how to be prepared for a visit from your Licensing Program  Analyst. Topics include frequency and potential reasons for a visit, what tools the analyst will use, accommodations you are required to provide for the inspection, and potential outcomes. Also discussed will be what constitutes a serious deficiency, the most commonly cited deficiencies, and citations. When, how, and if an appeal is appropriate will be discussed. Participants will leave with a plan for achieving “substantial compliance.” Read more

Evening Class! 4:30pm - 8:30pm Emergency and Disaster Preparedness (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage. Read more

Activities of Daily Living - The Essentials (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) Activities of daily living (ADLs) are the common, everyday, learned activities that people perform to maintain their health and wellness. An individual in assisted living will probably require some level of assistance with their ADLs. This course provides step-by-step guidelines as well as tips and tricks for helping individuals get through their daily care routines. Read more

Autism Spectrum Disorder (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This course provides students with an introduction to Autism Spectrum Disorder (ASD) and its impact on individuals and their families. Students will gain knowledge about the characteristics, causes, and diagnosis of ASD, and explore different types of ASD and their symptoms. The course also covers the impact of ASD on individuals, the importance of early identification, societal implications, attitudes towards individuals with ASD, and tools to support them in various settings.  Read more

Behavior Issues (1 CEU) Approved for: Adult Residential Facilities (ARF) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) By approaching behavior as communication, we are able to listen to what a resident may be trying to tell us, discover the reasons behind their behavior, and take steps to meet the needs or concerns behind it. This course also instructs the user on how to use a Functional Behavior Assessment and a Positive Behavior Approach. These concepts can be applied to address problem behaviors in residential care.  Read more

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