Welcome to Community Training Connection!

See our full list of courses below. You can filter by category or search by keyword to narrow your results. Please note, Livestream and In-Person Training can both be found under the 'Classroom Training' category.

Getting Started

8:00am - 6:30pm Food Service by the Numbers (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 4-hour course equips students with the knowledge and skills to ensure that the meals they are serving are safe, delicious, and meet the nutritional needs of their residents. This course covers regulations and budgeting, food safety practices and meal planning principles, modified and supplemental diets, the four pillars of food safety, and common food safety myths. We will also explore the science behind foodborne illnesses and identify common risks.   Emergency and Disaster Preparedness (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage.   Inclusive Care: LGBTQIA+ Issues in Residential Settings (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This two-hour interactive course equips administrators with the knowledge and tools to create inclusive, affirming environments for LGBTQIA+ residents. Participants will explore the unique challenges faced by LGBTQIA+ individuals in licensed residential care, including legal protections, health disparities, and social isolation. Through engaging discussions, real-world case studies, and legal insights, attendees will learn how to address discrimination, respect diverse identities, and implement culturally competent practices. This course empowers caregivers to support LGBTQIA+ residents with dignity, respect, and compassion by fostering understanding and acceptance. Read more

8:30am - 5:00pm Alzheimer’s Disease & Dementia Care (ADDC) Seminar – Hosted by Community Training Connection, a subsidiary of NCCDP (7 CEUs) If you are currently a Formula 40 member, please call for a discount. Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) Don’t just meet the minimum requirements for dementia education—exceed them. Community Training Connection is proud to host the official National Council of Certified Dementia Practitioners (NCCDP) curriculum. This offering is an expert-led event designed to elevate skills and inspire meaningful improvements in memory care. This course is essential for individuals seeking the Certified Dementia Practitioner (CDP®) designation. Our trainers have extensive real-world experience in long-term care, equipping participants with practical strategies they can apply right away to improve care. Course Highlights: Behavioral Management: Strategies for paranoia, hallucinations, wandering, and hoarding. Daily Care Excellence: Techniques for nutrition, dressing, and pain management. Communication & Empathy: Tools to reduce caregiver stress and foster patient dignity. Cultural Competence: Addressing diversity and spiritual care in the dementia journey. Read more

4:30pm - 8:30pm Evening Class! Infection Control in Residential Care (2 CEUs) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home/STRTP Accepted by the Board of Registered Nurses Residents and staff in long-term care facilities are at higher risk of infection than the average population. Infections acquired in healthcare settings account for more than 380,000 deaths annually. Infections add to health care costs, increase hospitalizations, and lead to diminished quality of life for residents. Infection control is one of the primary goals of care in a residential facility. This two-hour course reviews the regulatory requirements for infection prevention and the role of the Infection Control Lead.   Restricted and Prohibited Conditions and Postural Supports (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This two‐hour course identifies conditions that are either restricted or prohibited in residential care, as well as appropriate conditions for the use of postural supports. Requirements for retaining residents with restricted conditions or postural supports will be reviewed. Read more

8:00am - 6:30pm No More Errors - Leveling Up Your Medication Safety (5 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course offers an overview of common medication errors, their root causes, and effective strategies to minimize risk. Participants will learn about frequent types of errors and explore ways to prevent them. The goal is to improve medication safety, increase staff accountability, and support better health outcomes for our residents.   Regulations: Keeping Your Cool with Title 22 (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This 3-hour course focuses on the laws, regulations, policies, and procedural standards of Title 22. We’ll cover key topics such as facility licensure, the physical environment, marketing, and the acceptance and retention of residents. It also addresses staffing, including employment law, training, and best practices for staff retention.   Traumatic Brain Injury: Caring with Knowledge and Confidence (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This two‐hour provides a comprehensive overview of Traumatic Brain Injury (TBI), designed for caregivers and administrators in residential care community settings. Participants will gain the knowledge needed to recognize and effectively support individuals living with TBI. Read more

Evening Class! 4:30pm - 7:30pm Dementia: Daily Solutions (1 CEU) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This course explores the impact of dementia on behavior, offering practical tools for managing behaviors such as aggression, wandering, repetitive actions, and sundowning. Participants will learn about the ABC Model for responding to dementia-related behaviors, as well as strategies for fall prevention and supporting individuals in daily activities like dressing, bathing, and eating. The course also provides guidance on addressing resistance to care and optimizing medication management to improve quality of life for people living with dementia. By the end, participants will be equipped with effective strategies to manage challenging behaviors and enhance care outcomes.   Dementia: Dignity & Diversity (2 CEUs) Approved for: Adult Residential Facility Residential Care for Elderly No Group Home/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This course covers essential topics for providing compassionate, holistic dementia care. Participants will explore the role of intimacy and sexuality, as well as strategies for addressing sexual behaviors in dementia. The course also emphasizes the importance of meaningful activities, music, and diversity in care. Key areas include recognizing and preventing elder abuse, managing stress, responding to emergencies, and addressing spiritual needs. Additionally, participants will learn strategies for compassionate palliative and end-of-life  care, ensuring dignity and respect for individuals with dementia at all stages of their journey. Read more

8:00am - 6:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more

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