Welcome to Community Training Connection!

8:00am - 6:30pm   Behavior Speaks Louder Than Words (5 CEUs) 8:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) 1:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Ready for an Inspection? (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course provides a roadmap for navigating inspections by your Licensing Program Analyst (LPA) with confidence. We move beyond basic compliance to explore the frequency and logic behind unannounced visits, the specific CARE tools used by analysts, and your legal requirements during an inspection. Participants will master the nuances of Type A, B, and C deficiencies, learn how to effectively appeal citations, and walk away with a concrete strategy for achieving and maintaining "substantial compliance". Read more

4:30pm - 8:30pm Activities and Resident Engagement (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 4-hour course will review regulatory requirements on activities and staffing and provide tools for providers to expand their activities program options. Read more

8:00am - 6:30pm   Food Service by the Numbers (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 4-hour course equips students with the knowledge and skills to ensure that the meals they are serving are safe, delicious, and meet the nutritional needs of their residents. This course covers regulations and budgeting, food safety practices and meal planning principles, modified and supplemental diets, the four pillars of food safety, and common food safety myths. We will also explore the science behind foodborne illnesses and identify common risks.   Emergency and Disaster Preparedness (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) It is essential that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes,  and remaining calm and flexible can save lives and reduce physical damage.   Budgeting and Financial Management for Success (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No Group Home/STRTP This course covers the essential financial operations required to run an Adult Residential Facility (ARF) or a Residential Care Facility for the Elderly (RCFE). Participants will review the two primary components of facility fiscal management: revenue sources and expense tracking. The curriculum covers how to identify additional service fees, calculate the true cost of 24/7 staffing (including payroll taxes), and plan for fluctuations in resident capacity. The session includes a practical workshop where students practice completing the LIC 401 Monthly Operating Statement, a required document for state regulatory compliance. Read more

8:30am - 5:00pm Alzheimer’s Disease & Dementia Care (ADDC) Seminar – Hosted by Community Training Connection, a subsidiary of NCCDP (7 CEUs) If you are currently a Formula 40 member, please call for a discount. Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) Don’t just meet the minimum requirements for dementia education—exceed them. Community Training Connection is proud to host the official National Council of Certified Dementia Practitioners (NCCDP) curriculum. This offering is an expert-led event designed to elevate skills and inspire meaningful improvements in memory care. This course is essential for individuals seeking the Certified Dementia Practitioner (CDP®) designation. Our trainers have extensive real-world experience in long-term care, equipping participants with practical strategies they can apply right away to improve care. Course Highlights: Behavioral Management: Strategies for paranoia, hallucinations, wandering, and hoarding. Daily Care Excellence: Techniques for nutrition, dressing, and pain management. Communication & Empathy: Tools to reduce caregiver stress and foster patient dignity. Cultural Competence: Addressing diversity and spiritual care in the dementia journey. Read more

4:30pm - 8:30pm Planning Your Resident's Care (4 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives. Read more

8:00am - 6:30pm   Laughing All the Way to the Bank: How to Keep Your Workforce Happy (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) No BRN This four-hour class will review the literature regarding positive work environments and the importance of laughter and humor. Through lectures, discussions, and activities, participants will develop an appreciation for the science behind laughter and the importance of creating workplaces that encourage employees to enjoy their work. Material will also be discussed about the importance of laughter in dealing with elders and people with disabling conditions, as it affects the types of activities planned and developed for that population.   Dementia: Engaging Activities (2 CEUs) 12:30pm - 2:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This two-hour course is a new way to look at activities and how to create an activity program that provides meaning and growth for individuals with dementia. Too often, activity programs focus on fixing deficits and are called therapeutic interventions. The focus must be on the interests of the individual to provide meaningful and engaging activities and to provide truly person-centered activities.   Regulations: Residents' Personal Rights (2 CEUs) 2:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) No GH/STRTP Board of Registered Nurses (BRN) This course provides participants with the knowledge and ability to understand and apply the daily practice of ensuring Residents' Rights. This course is based on the client rights under the Lanterman Act passed in 1969 and CDSS Title 22.   Preparing for the Holidays (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facility (36148) Residential Care for the Elderly (36149) Group Home (36150) STRTP (36151) Accepted by the Board of Registered Nurses The holidays are difficult for all of us, but they pose a particular challenge in residential care.  Administrators have to navigate increased demands on their time, family dynamics, resident psychosocial needs, staff days off, and their stress! This course provides tips and tricks to make even the most stressful holidays fun and memorable for everyone. Read more