Welcome to Community Training Connection!

8:00am - 6:30pm   Planning Your Resident's Care (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four‐hour course helps the administrator understand how the admissions and assessment process can set resident care on the course for success. Participants will review the requirements and procedures for admitting a new resident and planning their care. They will also assess how their current process might be improved to maximize the quality of care each resident receives.   Conflict and Behavior Management (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This four-hour course teaches participants about behavior as a form of communication and how to manage it using the ABCs of behavior, triggers, and responses. It also covers identifying and handling difficult behaviors in residents. Participants will learn about the five types of conflict managers and the five Ps of conflict management, and how to apply them to different situations. The program aims to equip participants with the skills and knowledge to effectively manage difficult behaviors and conflicts in various settings.   From Stigma to Support: Addressing Mental Health and Illness (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 2-hour course demonstrates to participants how attitudes, language, and daily practices directly shape the emotional well-being of the people in our care. In residential care, residents may already face loss, adjustment, trauma, disability, aging challenges, or developmental differences—and when stigma is added, it can silence needs, create fear, and reduce trust. This course shifts the focus from judgment to understanding, from labels to person-centered care, and from avoidance to meaningful support. Together, we will learn how to recognize stigma, replace it with empathy, strengthen communication, uphold dignity, and build environments where residents feel safe, respected, heard, and supported in their mental health. Read more

8:00am - 6:30pm   Behavior Speaks Louder Than Words (5 CEUs) 8:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving the quality of care, and satisfaction of residents, families, and staff.   Diversity and Cultural Competence (3 CEUs) 1:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This three‐hour course will provide a basic overview of cultural competence and its importance for people in residential programs. Administrators will examine their thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).   Regulations: Ready for an Inspection? (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course provides a roadmap for navigating inspections by your Licensing Program Analyst (LPA) with confidence. We move beyond basic compliance to explore the frequency and logic behind unannounced visits, the specific CARE tools used by analysts, and your legal requirements during an inspection. Participants will master the nuances of Type A, B, and C deficiencies, learn how to effectively appeal citations, and walk away with a concrete strategy for achieving and maintaining "substantial compliance". Read more

8:00am - 6:30pm   Medications: The SMART Approach (5 CEUs) 8:00am - 1:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This 5-hour course will cover Title 22 regulations regarding medication assistance to meet requirements and best practices. This course will prepare participants from all residential facility types on those requirements. Can also be used by live-in staff to prepare to assist with the self-administration of medications in a residential care facility. The course will also review training methods so participants can train others.   Digging Deeper into Infectious Diseases (HIV, AIDS and TB) (5 CEUs) 1:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) This five-hour updated course provides the most current information on HIV, AIDS, and TB necessary for ARF administrators and is also relevant for GH, STRTP, and RCFE administrators. The content includes hepatitis, MRSA, and other common infectious diseases in residential care. While the state requirements focus on client issues, this course also addresses employee concerns. Read more

4:30pm - 8:30pm Evening Class!   Leadership in Action: Workplace Culture and Care (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two-hour course explores how leadership quality directly shapes staff performance, care culture, and resident well-being. Participants will examine how leadership tone influences stress, accountability, morale, and safety, with practical strategies to lead with clarity, confidence, and compassion.   Regulations: What's New This Year? (2 CEUs) 6:30pm - 8:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This comprehensive course delivers timely, practical updates on newly enacted Assembly and Senate bills that directly affect operations, compliance, staffing, funding, and resident rights. From workforce protections and licensing reforms to funding shifts and regulatory requirements, you’ll gain clear insights into the legal landscape shaping community care today — empowering you to lead with confidence, protect your clients, and ensure your program remains compliant and future-ready. Read more

4:30pm - 7:30pm Regulations: Keeping Your Cool with Title 22 (3 CEUs) Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This 3-hour course focuses on the laws, regulations, policies, and procedural standards of Title 22. We’ll cover key topics such as facility licensure, the physical environment, marketing, and the acceptance and retention of residents. It also addresses staffing, including employment law, training, and best practices for staff retention. Read more

8:00am - 6:30pm   Activities and Resident Engagement (4 CEUs) 8:00am - 12:00pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This 4-hour course will review regulatory requirements on activities and staffing and provide tools for providers to expand their activities program options.   Managing Challenging Behaviors - Navigating Difficult Behaviors (4 CEUs) 12:30pm - 4:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) Board of Registered Nurses (BRN) National Council of Certified Dementia Practitioners (NCCDP) This four-hour course is designed to help participants manage difficult behaviors in various settings. It covers identifying difficult behaviors and associated issues, developing tips for handling these behaviors, applying concepts of grieving, identifying difficult behaviors of residents, and managing them effectively. The ABCs of behavior and teaching techniques for problem-solving and behavior management for staff are also covered. Participants will gain a better understanding of how to manage difficult behaviors and create positive outcomes.   Regulations: Mandated Reporting and Documenting Incidents (2 CEUs) 4:30pm - 6:30pm Approved for: Adult Residential Facilities (ARF) Residential Care Facilities for the Elderly (RCFE) Group Home (GH) Short Term Residential Therapeutic Program (STRTP) This two‐hour course outlines the requirements of reporting to CCLD when the unexpected occurs. From the duties of a mandated reporter to accidents, disasters, outbreaks, and more, this course teaches the participant how to avoid fines by properly documenting and reporting the unforeseen. Read more